Excursions and Services Policy
All prices displayed on our sites are for the high season and may not reflect out-of-season pricing.
1. General Booking Terms
1.1 Health and Medical Conditions
Customers with pre-existing medical conditions must disclose this information at the time of booking. This is essential for your safety and the proper coordination of services.
1.2 Responsibility for Minors
Children must be accompanied by their legal guardians at all times. Legal guardians are fully responsible for the safety, conduct, and supervision of the children during the excursion or service.
2. Attendance and Cancellations
2.1 No-Show Policy
If you fail to appear at the agreed pick-up time, the conducting agency will obtain a signed verification from hotel security and/or the receptionist confirming your absence. In such cases, no refund will be issued.
2.2 Cancellation Policy
To be eligible for a full refund, cancellations must be requested at least 48 hours prior to the scheduled start of the excursion. Requests made after this period may result in no refund.
3. Insurance and Liability
3.1 Coverage
All excursions and services booked through this platform are insured by the local travel agency conducting the excursion or service. It is recommended to confirm the extent of this insurance with the agency directly.
4. Transportation and Pick-up
4.1 Pick-up and Return
All excursions booked online include pick-up and return transportation from your accommodation unless stated in the service description.
5. Age Requirements and Pricing
5.1 Age Restrictions
The following minimum age requirements apply:
Jeep Safari: Minimum age is 10 years (no half-price for children)
Diving and Rafting: Minimum age is 14 year (no half-price for children)
Horseback Riding: Minimum age is 12 years (no half-price for children)
5.2 Pricing Information
Unless specifically stated, drinks are not included in the listed price for any excursion or service.
6. Tour Management and Itinerary
6.1 Guide Authority
The tour guide retains complete discretion over the route, places visited, and return time. Decisions made by the guide during the tour are final.
7. Changes to Services
7.1 Modifications and Updates
ThisisTurkey.net reserves the right to modify routes, vehicles, boats, prices, dates, and times without prior notice. We will make every reasonable effort to inform customers who have pre-booked if such changes occur.
8. Service Providers
8.1 Local Operators
All excursions and services listed on this site are offered by local travel agencies and individual operators. These do not represent or reflect the services provided by large tour operators such as TUI, Thomson, or First Choice.
9. Accuracy of Information
While we strive to keep all service descriptions and availability information accurate and up to date, service details are subject to change and may be updated periodically.